Cookie Policy

Last updated: August 2026

This Cookie Policy explains how RAYLAV Nyumbani uses cookies and similar technologies when you visit or use our website.

It should be read together with our Privacy Statement, which explains how we collect, use and protect personal data.

1. What Are Cookies?

Cookies are small text files that websites may store on your device when you visit them.

Cookies can help websites function correctly, remember preferences, maintain login sessions, understand how visitors use a website and provide additional functionality.

Some cookies are deleted when you close your browser, while others may remain on your device for a defined period.

2. How RAYLAV Nyumbani Uses Cookies

RAYLAV Nyumbani may use cookies and similar technologies to:

• Operate and secure the website;

• Keep users signed in to their accounts;

• Maintain website and shopping sessions;

• Remember user preferences;

• Support property search and filtering;

• Maintain shopping cart and subscription functionality;

• Process property listing package purchases;

• Understand how visitors use Nyumbani;

• Improve website performance and usability;

• Support integrations with third-party services; and

• Provide optional analytics or marketing functionality where permitted.

We seek to use cookies in accordance with applicable Kenyan data protection requirements.

3. Types of Cookies We May Use

Essential Cookies

Essential cookies are required for the website and its core functionality to operate properly.

They may be used for purposes including:

• Website security;

• User authentication;

• Customer portal sessions;

• Shopping cart functionality;

• Checkout;

• Subscription processing;

• Form submission;

• Session management; and

• Remembering privacy or cookie choices.

Because these cookies are necessary to provide the website or a service requested by the user, they cannot always be disabled through our cookie controls.

Disabling essential cookies through your browser may cause parts of Nyumbani to stop working correctly.

Preference Cookies

Preference cookies help Nyumbani remember choices you make so that the website can provide a more convenient experience.

These may include preferences relating to website functionality, language or other settings.

Where required by applicable law, these cookies will only be used after you have provided the appropriate consent.

Analytics Cookies

Analytics cookies may help us understand how visitors use Nyumbani.

They can provide information such as:

• Which pages are visited;

• How visitors navigate through the website;

• Which website features are used;

• How visitors arrive at Nyumbani;

• General website performance; and

• Technical errors or usability issues.

We may use this information to improve Nyumbani, its property search experience and our services.

Where required, analytics cookies will only be activated after you provide consent.

Marketing Cookies

Nyumbani may use marketing or advertising technologies in the future to measure campaigns or provide more relevant communications.

Where such technologies require consent, they will not be activated unless you choose to allow them.

You can withdraw your consent through the available cookie settings.

4. Odoo and Website Functionality

RAYLAV Nyumbani uses Odoo technology to provide website and business functionality.

Cookies associated with this technology may be necessary for functions including:

• Website sessions;

• User authentication;

• Customer accounts;

• Property enquiries;

• Website forms;

• Shopping carts;

• Checkout;

• Orders;

• Property listing packages;

• Subscriptions; and

• Security.

Some of these cookies are essential to the operation of Nyumbani.

5. Customer Accounts and Portal

When you sign in to your Nyumbani account or customer portal, cookies may be used to maintain your authenticated session.

This allows Nyumbani to recognise that you are signed in while navigating between pages and using account functionality.

Signing out will end or invalidate relevant authentication sessions, although some cookies may remain for security, preference or other permitted purposes.

6. Property Search

Nyumbani may use cookies or similar technologies to support the property-search experience.

Depending on the functionality available on the website, these technologies may help maintain or remember information such as search preferences, filters or other website choices.

7. Shopping Cart, Checkout and Subscriptions

Nyumbani provides property owners with listing packages and related services.

Cookies may be required to:

• Add a package to the shopping cart;

• Maintain the contents of a shopping cart;

• Process checkout;

• Create an order;

• Establish or manage a subscription; and

• Maintain continuity while moving between different stages of the purchase process.

These cookies may be essential where they are necessary to provide functionality specifically requested by the user.

8. Third-Party Services

Nyumbani may integrate with third-party services.

These may include, depending on the services enabled on the website:

• Payment providers;

• Mapping services;

• Analytics providers;

• Social media services;

• WhatsApp or other communication services;

• Video or media providers; and

• Other technology providers.

A third-party service may place or access cookies when its functionality is used.

Where required by law, non-essential third-party technologies will only be enabled after the appropriate consent has been obtained.

Third-party providers may process information according to their own privacy and cookie policies.

9. Cookie Consent

When required, Nyumbani provides visitors with a way to choose whether optional cookies may be used.

Depending on the website configuration, you may be able to:

• Accept optional cookies;

• Reject optional cookies;

• Select particular cookie categories; or

• Change your preferences later.

Essential cookies required for the operation and security of Nyumbani may continue to be used regardless of optional-cookie preferences.

10. Withdrawing or Changing Consent

Where our processing of cookie information is based on consent, you may withdraw that consent.

You can use the cookie settings available on Nyumbani to change your preferences where this functionality is provided.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

11. Browser Controls

Most web browsers allow you to control cookies through browser settings.

Depending on your browser, you may be able to:

• View stored cookies;

• Delete cookies;

• Block cookies;

• Block third-party cookies; or

• Configure how websites are permitted to use cookies.

Please be aware that blocking all cookies may prevent important Nyumbani functionality from operating correctly.

For example, you may experience problems signing in, maintaining a shopping cart, completing checkout or using certain forms.

12. How Long Cookies Remain

The period for which a cookie remains on your device depends on the type and purpose of the cookie.

Session cookies normally operate for the duration of a browsing session.

Persistent cookies may remain on your device for a specified period or until they are deleted.

Where possible, we seek to retain cookie-related information only for as long as reasonably necessary for its intended purpose.

13. Personal Data and Cookies

Some information collected through cookies or similar technologies may constitute personal data under Kenyan law.

Where this occurs, we process that information in accordance with our Privacy Statement and applicable data protection requirements.

Our Privacy Statement provides further information about:

• The personal data we process;

• Why we process it;

• How information may be shared;

• International transfers;

• Data retention;

• Security;

• Your data protection rights; and

• How to contact us about privacy matters.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

Changes may be necessary because of:

• Changes to Nyumbani functionality;

• New website integrations;

• Changes to the cookies or technologies we use;

• Changes to our service providers; or

• Changes to applicable legal or regulatory requirements.

The latest version will be published on the Nyumbani website with the date it was last updated.

15. Contact Us

If you have questions about cookies, privacy or the way RAYLAV Nyumbani handles personal data, please contact:

RAYLAV Nyumbani

RAYLAV Property Management Ltd.

Lumumba Drive, Kasarani, Kenya

Email: properties@raylav.com

Telephone: +254 143778972

For more information about how we process personal data, please read our Privacy Statement.